New Technologies | Think FOODSERVICE

Our future will continue to require new technologies that makes the customer experience safer, faster and more efficient. We will begin to see more voice activated everything as we continue to eliminate no-touch screens, fountain beverages & kitchen equipment.

Furthermore, a growing number of operators are creating new virtual brands that are available for delivery only. With technological advancements moving fast, we encourage you to visit this page often for the latest developments!

Digital Ordering Infographic

Stay informed with the latest articles captured here, or if a “one-pager” is more your style, we’ve got you covered with our latest infographic.

Is Your Restaurant Ready For The Digital Dining Era

By the end of 2020, drive-thru lanes accounted for 44% of off-premise orders

Amazon Brings ‘Just Walk Out’ Technology To Amazon Fresh

The Just Walk Out system uses overhead computer-vision cameras, weight sensors and deep-learning technology to…

Instacart Begins Online Grocery In Quebec – Launching At M&M, Walmart & Costco

This represents Instacarts first-ever French language experience in Quebec

McDonalds Is Testing Automated Voice Ordering At Drive-Thru’s In Chicago

Current system is based on technology from ‘Apprente’, 85% accurate and can successfully handle 80%…

Yum! To Acquire Digital Ordering Company ‘Dragontail’ For $72.5 Million

“with Dragontail we expect to tap into the power of AI to accelerate & further…

3 Summer Tech Trends For Quick Service Restaurants

Curbside pickup, text messaging (98% of text messages are opened & read within the first…

Uber Eats Is Integrating With Instagram

The company has added multiple new features for operators, including an option to integrate their…

Houston Texas: Self Driving Cars Start Delivering Domino’s Pizza

Select customers who place a prepaid website order from the participating Domino’s store can opt…

Restaurant Chains Are On A Tech Buying Spree

Yum, Chipotle, McDonalds, Inspire Brands, Starbucks, Subway are featured in this article

YUM Brands Is Buying Another Digital Marketing Company – Tictuk Technologies

Tictuk enables online ordering and marketing through chat platforms like WhatsApp

Green Tracker: Fueling Your Restaurant With Alternative Energy Sources

Wind and solar power may be more attainable than operators realize; 3 independent operators showcased…

A&W Canada Leverages Medallia To Capture Real-Time Guest Feedback & Take Action

“We’re excited to partner with Medallia to streamline our online guest feedback for both our…

Chicago Based Nala Robotics Is Planning To Open Its First Nala Restaurant – 6,000 sq ft

Thai, Indian, Chinese, Italian, Korean, Malaysian, Cajun and Mexican among the restaurant’s capabilities, along with…

Restaurants Pilot New Mobile First Formats & Technology As Consumer Demand Shifts

In only 8 months customers have built drive-thru & pickup orders into their routines &…

Starbucks & Panera Lead The Way In Digital, Report Finds

Starbucks has one of the most popular restaurant loyalty apps with more than 16 million…

Swiss Chalet Launches “Give-A-Gift” Feature on its Mobile App

New features include the ability to curate a “favourites” view, save coupons in a ‘coupon…

COVID-19 Accelerates An Age Of Automation For Restaurants

A 2019 study by Polaris Market Research forecasted that the service robotics industry would grow…

How Restaurants Are Being Designed For A Mobile Future (30 minute, Burger King Podcast)

Rapha Abreu, Global head of design for Burger King

“Servi” Food Assistant Robot Is Going Into Mass Production In Japan

Placement in 200 Denny’s & Yakiniku King

What’s New In Restaurant Tech? Data Partnerships

eMarketer forecasts the number of smartphone delivery app users will +25.2% to 45.6 million this…

Consumers Have Mixed Feelings About Robots In Restaurants

Diners see pros and cons, but ultimately view technology as inevitable

Big Digital Moves: Chipotle, Popeyes, Taco Bell & White Castle

Top chains are stepping up digital strategies tied to menu innovation, free delivery, marketing

Panera Customers Are Using Google To Place Digital Orders

By integrating their Search, Maps and Assistant platforms

With Winter Approaching, Some Restaurants To Turn UV Light To Make Indoors Safer

Nearly 70% of consumers say its important for restaurants to communicate their safety & sanitation…

Chipotle Launches Group Ordering On Their App With TikTok ‘#ChipotleSponsorUs’ Challenge

The group ordering feature makes it easy for everyone to get exactly what they want…

KFC USA Launches Delivery With Doordash Supported With An LTO To September 17th

92% of polled chicken-eaters nationwide say fried chicken is their go-to comfort food

Bloomin’ Brands Has Joined The Virtual Movement By Launching Its Own Chicken Brand ‘Tender Shack’

The delivery only brand is being tested in Florida. Bloomin’ generated $23 million in off-premises…

Digital restaurant ordering by adults 65 and older increases 428% year-over-year in June

Coronavirus pandemic leads to older American consumers utilizing technological options more than ever before.

Cashierless Checkout Is Coming To Convenience Stores

Circle K inks a partnership with ‘Standard Cognition’

AI Powered License Plate Recognition Being Tested At White Castle Drive-Thru’s

Consumers on White Castle’s loyalty platform can opt-in to be identified by their license plate