For nearly 3 years, the State Of What Feeds Us reports have kept tabs on consumer restaurant behaviour amid ever-changing social and environmental circumstances.
Now in its 7th installment, the study pays particular attention to inflation and the dramatic impact on restaurant habits. Like previous reports, this study examines drive-thru visits, restaurant app engagement, loyalty programs, mobile ordering and wait times. For the first time, the report compares coffee chains to QSR’s and highlights growing competition for customers, consumer sentiment surrounding plant-based menus, food waste and other sustainability efforts.
49% of consumers say they are interested in global street foods and the term ‘street’…
At Starbucks, foot traffic surged 25.7% the week after the launch of their fall menu…
Of the 2,600 diners surveyed, 68% rank food quality as the most important factor when…
Restaurant spending is competition against spending from industries such as apparel, footwear, beauty and technology…
Millennial parents want experiences and digital can be part of the experience but its not…
13 million diners were seated through Yelp in Q1, a 48% year-over-year increase
“We are focused on the quality of our restaurants vs quantity and looking to franchise…
They still want great service, but now it’s more about offering a variety of options…
Our loyalty program is so much more than just discounts and free pancakes, although it…
Tom Curtis, president of Burger King North America, said in a statement. “Enhancing the digital…
Chick-fil-A has once again been listed as teens’ top choice with 16% of ‘share of…
Players are challenged to roll burritos in the metaverse to earn Burrito Bucks – beginning…
“I think as an industry, we’ve got to earn the right from the consumer to…
Consumers still want value from their money; discounts are still highly treasured. Convenience remains king…
IHOP will launch its first loyalty program by the end of the first quarter
Consumers still want value from their money; discounts are still highly treasured. Convenience remains king…
The researchers found that customers believe three basic things: One, raising price to maintain profit…
A study performed by FedEx showed 76% of customers have entered a business for the…
The Food Group expects the pandemic-driven comfort food trend will continue in 2022, with 33%…
Restaurants should be wary of painting today’s customers with too broad a brush as they…
Even with the high demand for delivery, diners showed a return to going out. Communal…
For food and beverage purchases, 62% of North American consumers say sustainability is a strong…
In December, 54% of Americans stated they were dining out less or had stopped dining…
Guests these days have a lot consider when choosing why, and where, to purchase from…
Customers take note of details beyond tables and chairs; servers, restrooms, lighting, smell, first point…
Consumers are not only seeking claims “no hormones” “no antibiotics” “humanely raised” but they are…
Implement a digital strategy: 50% of all guests use at least one loyalty program from…
Operators noted that their top areas of investment in 2022 include mobile ordering, delivery services,…
A recent survey from Bluedot found that 69% of respondents said loyalty programs incentivize them…
Elevating an ordinary meal into a memorable moment through personalized service & unique touches will…